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Passenger Information

Help and Information for all Passengers travelling with easyBus.

Travel Information

easyBus is a low cost airport transfer bus and airport coach service for all airline passengers whoever you fly with (not only easyJet passengers), which upholds the easyGroup brand values and objectives. Our objective is to provide you with a value for money alternative which supports the environment through collective carriage of passengers, high load factors reducing private vehicles, in a comfortable and efficient means to and from the Airports ( London Gatwick, London Stansted and London Luton )

We can only do this with your help. We do not operate expensive call centers or booking offices, we do not have a sizeable HQ to answer all queries and complaints. It is essential that you follow guidelines and use all information available on these web pages. We aim to make your experience with easyBus memorable and pleasant.

Help us to promote easyBus and help us to provide you with significant cost savings compared to our competitors and continue to sustain our challenge of offering you more value for less money.

Useful Information


Booking with easyBus online is easy and should take only two minutes. The earlier you book online the more you save.

Our luggage allowances vary depending on the route you are travelling on, but here’s a general guide and some route specific links to help you on your way.

Wheelchair Users on easyBus

Our policy is not to discriminate based on disability so we will endeavour to offer all our services to wheelchair users at no extra cost but subject to certain conditions.

easyJet Plane

Our responsibility if you are subject to a travel delay.

Terms and Conditions of carriage and other general information.

How our cancellation policy works.

Our Buses

All easyBus airport buses are air conditioned and fitted to the highest standards of comfort and safety on routes between Gatwick, Stansted, Luton and London.

How to Book with easyBus

The earlier you book online before your travel date the more you can save and reserve your seat.

Travel Links

A  collection of curated travel links that we think will be useful to our customers.