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Can I rely upon journey times?

Our journey times vary according to the traffic patterns however these are continuously changing and travel delays can occur. Over 94% of our services depart and arrive within 15 minutes of the scheduled time of arrival or departure.

easyBus and its operators use their best endeavours to transport you and your luggage to your booked destination at the stated arrival time. However easyBus and its operators are not liable for any delays, consequential losses or costs incurred as a result of late departures or late arrivals.

easyBus does not give refunds (or re-credit easyBus accounts) to passengers who miss their booked easyBus (for any reason whatsoever) are unable or decide not to travel on the next available service.

easyBus is not responsible for the consequences of airline delays and flight reschedules, flight rerouting or flight cancellations.

easyBus does not refund fares paid in the event of any of these occurrences.